Refund policy

Pulse Trading Cards Return Policy

Thank you for choosing Pulse Trading Cards. We are committed to delivering high-quality products and an excellent shopping experience.

All Sales Are Final

Please note that all sales are final, and we do not offer refunds or exchanges on any purchases. We encourage customers to carefully review their orders before completing a purchase.

Damaged or Defective Items

If you have a question about the condition of your order, please contact us at sales@pulsetradingcard.com within 7 days of receiving your order. Include your order number and a description of the issue, including any photos or videos you can provide of the item in question. We will assess the situation and, if applicable, provide a replacement or store credit.

Custom Products

Please note that custom products (such as special orders or personalized items) are non-returnable. Sale items and gift cards cannot be returned.

European Union 14-Day Cooling-Off Period

For merchandise shipped to the European Union, customers have the right to cancel or return an order within 14 days, for any reason. Items must be in the same condition as received, unopened and undamaged, with tags, and in original packaging. Proof of purchase is required.

Contact Us

For any questions or concerns about our return policy, please reach out to sales@pulsetradingcard.com. We are here to assist you.

Our Mission

At Pulse, we create trading cards that offer more than just a collectible. We strive to deliver high-quality, authentic cards that bring fans closer to their favorite players through autographs, experiences and more.

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Pulse Trading Cards is an independent trading card and collectibles company. Our products are not licensed, sponsored, endorsed, or approved by any professional sports league, team, organization, governing body, or players association.

All trademarks, service marks, team names, league names, logos, uniforms, trade dress, and other identifying marks referenced or depicted remain the property of their respective owners. Any references to teams, players, leagues, or organizations are used solely for identification, informational, or descriptive purposes and do not imply any affiliation with or endorsement by such entities.

Where images of athletes appear on our products, those images are used for collectible or editorial-style purposes and do not indicate sponsorship, endorsement, or authorization by any league, team, organization, or players association. Pulse Trading Cards does not claim any ownership of league or team intellectual property and makes commercially reasonable efforts to avoid the use of protected trademarks, logos, or other proprietary marks.

Unless explicitly stated otherwise, Pulse Trading Cards products are not official league-licensed products and are not associated with any professional sports organization. The appearance of athlete names, likenesses, statistics, or biographical information is intended solely for the purpose of identifying the athlete featured on the collectible item.

Pulse Trading Cards is committed to respecting intellectual property rights and will address legitimate concerns from rights holders in good faith.

If you are a rights holder and believe any content or product may infringe upon your intellectual property rights, please contact us so that we may promptly review and address the matter.